DebiCheck is a new type of debit order used by banks in South Africa. It is a debit order you have to confirm electronically at the start of your contract or when you want to change any of your debit order details on your existing loans.
To prevent debit orders from being processed without consumers’ consent, and to prevent consumers from disputing debit orders unnecessarily.
It means that you confirm the details of your debit order on an electronic device such as your cell phone, your bank app, your personal computer, a POS device or an ATM.
DebiCheck puts you in control of the debit orders that go off your account. With DebiCheck you know that debit orders must be processed according to the conditions you have confirmed.
Only once, at the start of your contract or if you change any debit order information on your existing loans.
The DebiCheck system was designed by banks according to the prescribed Industry standards and is therefore safe and secure.
You have to check the message your bank sends you to ensure the debit order information is correct and then confirm the information in the way your bank requires. It may be as simple as pressing confirm on your banking app, typing ‘1’ on a USSD string or typing your code on your cellphone.
Your bank is most likely to contact you through your cellphone to ask for the DebiCheck confirmation. It is therefore extremely important that your bank has your correct number.