The world we live in today has made our lives easier in more ways than one and the ever evolving digital world is to thank for that. Consumers can interact with their favourite brands online, bank online and even shop online.
Most consumers are growing more accustomed with the online world, ever growing fonder of the convenience that transacting online has to offer. Though transacting online can be extremely convenient, consumers should always make protecting their personal information a number one priority when online.
Whenever a website requests personal information like your full name, ID number, contact details or any bank related questions, like bank account or card number, there are a few things you should look for before you simply give your information away. Look at the address bar of your browser and make sure that a locked padlock icon is visible and that the URL begins with http:// – depending on what browser you’re using, the http-part and the padlock will probably be highlighted in green as well.
Also look for an image on the landing page that read ‘secured by Thawte’. This image means that the website has SSL (Secure Sockets Layer) protection in place and that all data and information shared on the specific site will remain private and integral.
If this is visible in your address bar as you enter the site, it means that your information will be encrypted and kept safe. Save and secure websites usually have a return policy on purchased, product reviews or testimonials from previous customers. You can also determine if a website is secure by being on the look-out for flashing adverts or pop-up adverts and a lack of proper contact information. Websites like these should raise a red flag and sharing your personal information on these sites should be avoided at all costs.
Social media has in recent years become most consumers’ go-to platform to interact with brands. Brands, like Bayport South Africa, who value their customers will be quick to respond and solve a customer query or complaint when posted on popular sites like Facebook and Twitter. Consumers should be aware however that social media platforms are also public platforms. Avoid posting your personal information where it is easily accessible to others i.e. the wall of a company’s Facebook page.
If the company requests personal information from you, send a private message to the company with these details.
Bayport Financial Services is committed to the protection of our customers’ personal information. Our website, www.bayportsa.com, boasts industry leading safety and security features that allows you to access our website with a peace of mind. We will never share your details with third parties and you won’t receive an email from us asking for your username or password either. Should you ever receive an email like this from Bayport South Africa, know that this is an attempt by fraudsters to get access to your personal information. Emails requesting you to share your personal information, username or password should be reported as spam and ignored.